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ISO 9001 Foundation

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Become acquainted with the best practices for implementing and managing a Quality Management System (QMS) based on ISO 9001

This course enables participants to learn about the best practices for implementing and managing a Quality Management System (QMS) as specified in ISO 9001:2015, as well as ISO 9004 (Managing for the sustained success of an organization -- A quality management approach). The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.
Who should attend?
•    Members of a Quality team
•    Professionals wanting to gain a comprehensive knowledge of the main processes of a Quality Management System (QMS)
•    Staff involved in the implementation of the ISO 9001 standard
•    Staff involved in operations related to a QMS
•    Auditors

Learning objectives
•    To understand the implementation of a Quality Management System in accordance with ISO 9001
•    To understand the relationship between a Quality Management System and compliance with the requirements of different stakeholders of the organization
•    To know the concepts, approaches, standards, methods and techniques allowing to effectively manage a Quality Management System
•    To acquire the necessary knowledge to contribute in implementing a Quality Management System (QMS) as specified in ISO 9001

Course Agenda
Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001

•    Introduction to the ISO 9000 family of standards
•    Introduction to management systems and the process approach
•    Fundamental principles of Quality Management
•    General requirements: presentation of the clauses 4 to 8 of  ISO 9001

Day 2: Implementing requirements from ISO 9001:2015 and Certification Exam
•    Implementation phases of the ISO 9001 framework
•    Continual improvement of Quality
•    Conducting an ISO 9001 certification audit
•    Certification Exam

Educational approach
•    This training is based on both theory and practice:
•    Sessions of lectures illustrated with examples based on real cases
•    Review exercises to assist the exam preparation
•    Practice test similar to the certification exam
•    To benefit from the practical exercises, the number of training participants is limited

Examination and Certification
•    The “PECB Certified ISO 9001 Foundation” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
•    Domain 1: Fundamental principles and concepts of Quality Management
•    Domain 2: Quality Management System (QMS)
•    The “PECB Certified ISO 9001 Foundation” exam is available in different languages (the complete list of languages can be found in the examination application form)
•    Duration: 1 hour
•    For more information about the exam, refer to the section on the ISO 9001 Foundation Exam
•    A certificate of "PECB Certified ISO 9001 Foundation" will be issued to participants who successfully pass the exam and comply with all the other requirements related to this credential
•    For more information about the ISO 9001 certifications and on the PECB certification process, refer to the section on ISO 9001 Foundation Certification

General Information
•    Certification fees are included in the exam price
•    A student manual containing over 200 pages of information and practical examples will be distributed to participants
•    A participation certificate of 14 CPD (Continuing Professional Development) credits will be issued to participants
•    In case of failure of the exam, participants are allowed to retake the exam for free under certain conditions

For more, please visit:PECB.

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